LUMINstar
All Policies & Guidelines
LUMINstar Customer Assurance

Shipping & Delivery Policy

Safe, cushioned express delivery across India. Last updated: September 2026.

1. Free Express Shipping

Every order above ₹999 ships free anywhere in India. For orders under ₹999, we charge a flat ₹79 courier fee so we can use reliable air express delivery instead of slow surface transport.

2. Dispatch in 24 to 48 Hours

We carefully inspect, bubble-wrap, and pack your jewellery within 24 to 48 hours of order confirmation. Once dispatched, metro city orders typically arrive in 2 to 4 business days, and other locations in 4 to 6 business days.

3. Damage-Proof Gift Packaging

We know jewellery can get damaged if couriers toss parcels around. Every piece sits in its own protective anti-tarnish pouch, cushioned with thick bubble wrap inside a sturdy rigid box. It arrives in pristine condition, ready to wear or gift.

4. Live WhatsApp Tracking

As soon as the courier scans your package, we send your tracking link directly on WhatsApp. You can follow your parcel in real time from our studio to your doorstep.

Need further clarification?Ask our Concierge on WhatsApp →