LUMINstar Customer Assurance

Privacy Policy

Your personal details and phone numbers are safeguarded. Last updated: September 2026.

1. Information We Collect

When you place an order or message us on WhatsApp, we collect only the necessary details: your name, shipping address, contact phone number, and optional email to deliver your jewellery safely.

2. Strict Zero-Spam Policy

We never sell, rent, or share your phone number with third-party marketing agencies. Your contact information is used strictly for order confirmation, parcel tracking, and answering your questions.

3. Secure Direct Communications

We speak with you directly on WhatsApp and email. You can ask to stop receiving restock broadcasts at any time by simply replying with one word: Stop.

Need further clarification?Ask our Concierge on WhatsApp →